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Policies

Reservations are Required

  • Walk-in customers are welcome if we have inventory available, reservations can be made at our website or by phone, and are highly recommended.
  • All guests must sign a waiver before floating. Minors under 18 must have an adult present who will sign for them.
  • For safety reasons, children under 3 will not be allowed to float. Children 3-5 years old should be in a raft with at least two adults. Only one child allowed per canoe with two adult passengers.
  • Fishing and pets are prohibited in rubber rafts. Canoes and kayaks are a great option for fishing and pets. Pets must be kept on a leash and properly under control while on Old Cove Canoe Property and during the shuttle.
  • MO Water Patrol officers are out regularly to ensure safety and enforce state laws. Per Missouri law, glass containers are not allowed on the river. Styrofoam coolers are also not permitted.
  • Cancellation, in part or whole, must be made at least eight (8) days prior to your “scheduled arrival date” in order to receive a refund. Any reduction or cancellation within seven (7) days of your “scheduled arrival date”, in part or in whole, is non-refundable.
  • Rainchecks or credit certificates will be offered for float trip reservations, ONLY if it is raining consistently HERE (at Old Cove Canoe) past 12:00 noon on the day of your scheduled float trip. we will provide a credit certificate/raincheck for the full payment amount.
  • If the determination is made by management that river levels are beyond safe canoeing or rafting standards of use, a credit certificate will be issued in the amount of your payment. The credit certificate will be good for two years from the date of issue.